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Our core expertise is to provide adequate value addition to optimize the level of collaboration through the implementation of best practices, cutting edge technology and by mobilizing a high-performing multi-cultural multi-functional team. A one stop shop to address the capacity and capability issues of your team, we are a highly resourceful and cost effective solution in comparison to branded consulting firms.
A company-wide step by step improvement program that focuses on a continual improvement methodology by using the right tools and techniques appropriate for the need. With the leadership commitment and cross-functional approach, it is systematic process that directly improves Quality of products and process, Productivity, Capacity, Flexibility, Safety, Morale, Decision making and with optimization of Manpower, Quality costs, Delivery time, Energy consumption.
We at COEN believe that continuous improvement methodology should be part of the organizational culture, hence it is important that every member is skilled to evaluate and implement the right action plan at the appropriate phase. Skill management is the back bone and we ensure that all the tools and techniques are properly imparted, thus having a sustainable impact within the client organization. We help customize with the appropriate Score cards for our clients, that gives the complete visibility of performance and trends at all levels of the organization focusing on the profitability and business growth.
Also known as Business process Re-design, this critical approach is to bring about a breakthrough change in all business processes, job definitions, management systems, organizational structure, work flow, and underlying assumptions and beliefs, to achieve dramatic improvements in critical areas (such as cost, quality, service, and response time) in shortest period of time rather than an incremental approach.
COEN has applied this breakthrough transformation approach at our clients that has brought about radical changes in Product Quality, Sourcing processes, Productivity and Service response times. The changes also brought a better monitoring methodology that was easy to be controlled and adjusted to meet the flexibility of demands.
Sourcing strategy to procure goods and services from the best cost countries exploiting the global efficiencies viz., costs linked to manpower, raw material, technologies, logistics, taxes and tariffs, to improve competitiveness.
COEN positions as the extended arms of our global clients at different phases of the sourcing and procurement cycle: supplier identification, supplier audits and development, negotiations, product development and approvals, supply chain to client needs including VMI. Apart from these, we manage batch release inspections and specific follow-up requirements based on client needs for the complete product life cycle.
Projects based industries, Industries working towards development of a new product or those who industries involved with project transfers are required to work on efficient project management methods to avoid project delays, over costs due to oversights, poor quality, lack of anticipation, unbalanced resource planning etc.
Our practical approach towards projects management integrated with DFQ process helps our clients continuously manage the maturity of the project, and subsequently, at the end of each phase, evaluate the relevancy of moving to the next phase, with the proper risk evaluation & mitigation plan in order to meet the pre-defined objectives.
Six sigma approach is applied where a structured methodology that is used to improve processes by reducing variations. This includes use of right application of statistical and quality tools to improve the quality of process outputs by identifying and removing the causes of defects (errors) and minimizing variability in manufacturing and business processes.
Lean applies for every business and every process. It implies achieving the highest value with the least resources. This is achieved by bringing a change in the management focus from optimizing separate technologies, assets, and vertical departments to optimizing the flow of products and services through entire value streams that flow horizontally across technologies, assets, and departments to customers. Wastes (8 wastes) identified along the entire value stream combined with an eye on flexibility in manufacturing processes.
Lean Six Sigma is a combined management approach that amplifies the strengths and minimizes the weaknesses of both approaches when used alone. Lean Six Sigma first emphasizes the use of Lean methodologies and tools to identify and remove waste and increase process velocity, then follows that with the use of Six Sigma methodologies and tools to identify and reduce or remove process variation.
COEN's expertise is to instill the critical lean thinking in the organization and guide the core team to with the right tools and techniques to challenge the existing processes. We work with the team to implement revised scheme and bring in the minor adjustments as required while monitoring the performance of the improved process. During the entire process our focus remains on the higher performance that contributes to the sustainable profitable growth of the organization.
Highly beneficial for a machine /equipment dependent organization, TPM is a holistic approach towards tools and equipment management system that drives towards perfect production by the direct involvement of process owners. TPM focuses about reduction of the 6 classified losses in equipment, to bring improvement in areas of Availability, Performance and Quality, which are components of OEE (Overall Equipment Effectiveness), a metric that tracks a perfect production.
Building on a strong foundation of 5S, our hands-on approach and working directly with the process owners has benefited many of our clients, identify the hidden production inefficiencies and helped them improve asset utilization in order to improve their return on capital equipment (assets) and increase capacity without incurring unnecessary capital expenditures.
Our expertise in business excellence of software and telecom domains helps our clients. Enabling Certifications for Quality management Systems ( ISO 9001, CMMI V1.3, TL 9000 )
Our team help our clients on training and awareness of the international standards, gap analysis, identification of areas for improvement, reviews on the definition of the process artefacts, all that is required to facilitate a successful certification of the organization.
Customer Satisfaction Surveys and Improvement, Design of survey framework, analysis of survey results , guidance on implementation of action identification framework to address areas of improvement and also for value creation. Product Quality Improvement (SW and HW) using structured methodologies.
While the Micro Small and Medium Enterprises form a majority of the industry sectors by volume in any country, these companies face several challenges like employing and retention of qualified and experienced professionals on board, exposure to better management and operational practices in order to improve performances on quality and delivery, while lowering costs.
Understanding the limitations of these enterprises, COEN provides tailor-made, cost effective solutions to meet the organizational targets and maximize profits to the shareholders. In addition, our guidance on the principles of general management, critical breakthrough / turnaround strategies, cost effective solutions will help the organization make a sustainable impact in areas of productivity, quality, cost, safety, delivery and employee engagement.
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